Regal Teak Warranty
CONSUMER RESIDENTIAL USE WARRANTY - 5 Year Limited Warranty - Regal Teak.
Regal Teak warrants the products to be free of defects in the material and workmanship for the period of 5 years from purchase, to the original owner.
"Defects" as used in this warranty is defined as - imperfections which impair the utility of the product or affect the structural integrity of the product. Upon receipt of the product the customer must inspect components thoroughly prior to assembly, and any defects which impair the utility of the product should be noted and reported no later than within seven days of receipt. The warranty does not apply to normal wear and tear of teak furniture or to checking (fine cracks that appear on surface of teak wood or ends, once product is exposed to the elements). Checking is completely normal and does not impair the utility of the product. Natural wood products can have color and grain variations, and are not considered a "defect" under warranty.
This warranty does not cover damage resulting from misuse, negligent use, negligence during assembly, unauthorized repairs, damage caused by customer's own umbrellas, infestation, fire, negligence, hurricanes, tornados, floods, typhoons, cyclones, wind damage and other acts of God. This warranty does not cover breakage of brass components beyond the period of 1 year, after which such breakage will be considered normal wear and tear. This warranty does not cover normal tarnishing of metal (for eg. brass) used in hinges, mechanisms etc. This warranty does not apply to our teak and sling products, or our teak and stainless steel products.
Customer must provide photographs of the defect to Regal Teak (at customers expense) so that Regal Teak can determine the extent of the defect and its most efficient resolution.
Warranty is limited to replacement of the parts or pieces of the furniture that show a defect. If the furniture component is defective within the terms of the warranty, it will be the decision of Regal Teak as to which method of resolution is used to repair the defective component.
This warranty is expressly limited to repairing or replacing the defective component.
In event of piece replacement or repair, no assembly waiver is included.
The warranty does not apply to normal wear and tear of teak furniture. This warranty does not cover damage resulting from misuse, unreasonable use, intentional damage, unauthorized repairs, damage caused by umbrellas, infestation, fire, negligence, hurricanes, tornados, floods, typhoons, cyclones, wind damage and other acts of God.
This warranty does not cover shipping damage. Shipping Damage must be addressed with the retailer or Regal Teak.
The terms of this warranty may change without notice, but will not be changed in a way that eliminates your original warranty.
COMMERCIAL USE WARRANTY - 1 Year Limited Warranty - Regal Teak.
Regal Teak warrants the products to be free of defects in the material and workmanship for the period of 1 year from purchase, to the original owner, when used in a commercial setting.
"Defects" as used in this warranty is defined as - imperfections which impair the utility of the product or affect the structural integrity of the product. Upon receipt of the product the customer must inspect components thoroughly prior to assembly, and any defects which impair the utility of the product should be noted and reported no later than within seven days of receipt. The warranty does not apply to normal wear and tear of teak furniture or to checking (fine cracks that appear on surface of teak wood or ends, once product is exposed to the elements). Checking is completely normal and does not impair the utility of the product. Natural wood products can have color and grain variations, and are not considered a "defect" under warranty.
This warranty does not cover damage resulting from misuse, negligent use, negligence during assembly, unauthorized repairs, damage caused by customer's own umbrellas, infestation, fire, negligence, hurricanes, tornados, floods, typhoons, cyclones, wind damage and other acts of God. This warranty does not cover breakage of brass components beyond the period of 1 year, after which such breakage will be considered normal wear and tear. This warranty does not cover normal tarnishing of metal (for eg. brass) used in hinges, mechanisms etc. This warranty does not apply to our teak and sling products, or our teak and stainless steel products.
Customer must provide photographs of the defect to Regal Teak (at customers expense) so that Regal Teak can determine the extent of the defect and its most efficient resolution.
Warranty is limited to replacement of the parts or pieces of the furniture that show a defect. If the furniture component is defective within the terms of the warranty, it will be the decision of Regal Teak as to which method of resolution is used to repair the defective component.
This warranty is expressly limited to repairing or replacing the defective component.
In event of piece replacement or repair, no assembly waiver is included.
The warranty does not apply to normal wear and tear of teak furniture. This warranty does not cover damage resulting from misuse, unreasonable use, intentional damage, unauthorized repairs, damage caused by umbrellas, infestation, fire, negligence, hurricanes, tornados, floods, typhoons, cyclones, wind damage and other acts of God.
This warranty does not cover shipping damage. Shipping Damage must be addressed with the retailer or Regal Teak.
The terms of this warranty may change without notice, but will not be changed in a way that eliminates your original warranty.